Get this module

Food and Drink Apprentice - 1st Year → 1 - Introduction to Hospitality and Food & Beverage

Introduction to Food & Beverage (FB101)


Description
The food and beverage department's impact on a restaurant's overall success and customer satisfaction cannot be overstated. From the quality of the food and drinks to menu variety, service, pricing, and reputation, every aspect plays a vital role in creating a positive experience and driving the establishments profitability.

In this module, you will understand the definition of a restaurant as well as understand the important roles and responsibilities within the food and drink department.
Content
  • Resource
  • Introduction
  • Staff organisation, duties and responsibilities
  • Key roles with the Food and Drink Department
  • Additional Video Resources
  • Sections and Positions
  • Duties and Checklists
  • Team Work
  • Who's Who in Service
Completion rules
  • All units must be completed
Back